Delivery
Delivery of the Zenlyf Ring is free across Nigeria. You pay no delivery fee at checkout.
Our estimate is 1–3 days in Lagos and 3–7 days everywhere else in Nigeria. The days are counted from the moment your ring ships, not from the day you order. Because the ring is sold by pre-order, there is a gap between ordering and shipping. Your receipt and your order page show a ship-by date. Delivery times are estimates, not promises, and a courier or a road can run late.
Follow an order with the tracking code on your receipt at Track your order.
If you change your mind before it is packed
You can cancel a pre-order yourself, with a full refund, any time before we have packed it. You do not need a reason, and there is no cancellation fee. Use your order page, or write to support@zenlyf.io.
Once an order has been packed, it can no longer be cancelled from your order page. Contact us at support@zenlyf.io and we will deal with it as a return.
If the ship-by date moves
If we cannot ship by the date we showed you, we will tell you what the new date is and give you a link to cancel and be refunded. We will not leave you to find out by waiting.
Refunds
A refund goes back the way you paid. How long your bank or card issuer takes to show the money depends on them, and we do not control it.
Returns after delivery, warranty and faults
For a return window, how long the ring is under warranty, what a warranty covers, or what to do if your ring arrives damaged or does not work, contact us at support@zenlyf.io. Nothing on this page limits any rights you have under Nigerian consumer law.
Wrong size
Measure before you order: see our guide to finding your ring size at home. The ring is sold in US sizes 6 to 13. If it does not fit, contact us at support@zenlyf.io.
More
The full terms of sale are in our Terms of Service. If you are choosing between sellers, read where to buy a smart ring in Nigeria. To order or see whether pre-orders are open, go to the Zenlyf Ring page.